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August 99 CareersOn The Lookout For The Very Best Talent

Find Your Awesome With A99

Do you want to start a life of adventure in tech? We might have just the opportunity for you.

Here at August 99, we’re always on the lookout for the best talent to join our community. It doesn’t matter if you’re only starting out or you’re already at the pinnacle of your career. Dare something worthy with us and, in the process, find your awesome with August 99.

What's it like to work at August 99?

Whenever we welcome a new team member, we encourage them to carve out their own path in August 99. It’s up to you to determine which direction your adventure in the company will take.

Group Work

You can start out as a web designer and eventually become an art director. Are you talented with words and looking for something new to do? Maybe you can try out for a content writing position. If you discover you have a penchant for management, you can work your way towards becoming a team leader or even a manager. Really, it’s up to you.

What we’re sure to give you is a cool office to work in, a competitive salary, several benefits, and of course, plenty of windows so you can enjoy a healthy work/life balance.

To help you find your awesome, we offer the following:

A99 Benefits

Great Work Hours

Great Work Hours

A typical work day at August 99 starts at 6:30 AM and wraps up at 3:30 PM. We also have mid-shift and night-shift schedules.

Career Opportunities

Career Opportunities

Whether you’re a fresh grad or a seasoned professional, you will always find opportunities for career growth at August 99. Become an expert on your chosen field or switch to a new trade within the company—the choice is yours.

Work-From-Home Benefits

Work-From-Home Benefits

We’ve fully rolled out remote work privileges for our A99 teams. This means our people get to enjoy the perks of working whenever and wherever.

Company-wide Events

Company-wide Events

At August 99, we roll out several company-wide events all throughout the year. These come in the form of movie screenings, out-of-town team building excursions, thanksgiving and end-of-the-year parties, and even e-sports tournaments. If you have a great event idea that would bring everyone in the company together, tell us all about it. We might make it happen.

Education and Training

Education and Training

Pick up new skills from other talented A99ers or share your expertise with your team members through training sessions.

Competitive Company Benefits

Competitive Company Benefits

Enjoy a competitive compensation package that includes health and dental benefits, up to 18 days total of paid vacation leave, 12 days of paid sick leave, and more.

Opportunities at
August 99

Check out our list of job openings below.

SPECIALIZATIONS
  • +Accounting
    • Commissions and Payables Specialist
    • Accounting Supervisor
  • +Client Relations Management
    • Trade Support Specialist
    • VIP Web Consultant
    • VIP Digital Strategist
    • Client Success Manager
    • Project Manager
    • Project Coordinator
    • Digital Strategist
    • Web Consultant
  • +Design
    • Creative Lead
    • Product Designer | UI/UX
    • Art Director
  • +Digital Marketing
    • Paid Media Specialist
    • Content Integration Specialist
    • Digital Marketing Project Manager
    • Content Writer
    • Content Editor
  • +IT & Development
    • Technical Project Coordinator
    • QA Engineer
    • Cloud Engineer
    • iOS Developer
    • Full Stack Developer

Commissions and Payables Specialist

  • 2+ years
  • Day Shift
  • Oqulo
  • Ortigas, Pasig / remote

Responsibilities

  • Create and review commission statements for the clients.
  • Deliver excellent customer service to Knox clients and team by addressing questions professionally and promptly.
  • Collaborate with various different departments including Money Matters to provide the necessary reporting.
  • Work on special projects such as process improvements, data analysis/compilation, presentations, report building, etc.
  • Manage accounts payable using an accounting software and/or other programs.
  • Handle accounts payables for various vendors.
  • Ensure bills and commissions are paid in a timely and accurate manner while adhering to departmental procedures.
  • Compare purchase orders, prices, terms of payment and other charges
  • Assist in internal and external audit requests to ensure compliance.
  • Other duties that may be assigned.

Requirements

  • Candidate with Bachelor's/College Degree in Accounting, Financial Management or relevant fields
  • At least 2 years of work experience as a Commissions Specialist, Accounts Payables Specialist or similar role
  • Hands-on experience in using Xero
  • Strong math and analytical skills with an ability to spot numerical errors
  • Understanding of accounting fundamentals and principles
  • Proficient in Microsoft Office
  • Recommend projects or initiatives to improve existing workflow / processes
  • Good knowledge of labor legislation and regulations
  • Time-management skills
  • Ability to handle confidential information
  • Adaptable, resourceful and detail-oriented
  • Learning and growth mindset
  • Efficient team player and individual contributor

Knox’s Commissions and Payables Specialist is primarily responsible for the documentation and disbursement of clients’ commissions. S/he is also in-charge of invoicing and billing.

A Commissions and Payables Specialist should be able to effectively coordinate with Knox clients, partners, and suppliers. S/he must ensure timely disbursement of commissions and payment of bills, addressing all discrepancies and concerns as they arise.

Accounting Supervisor

  • 2-3 years
  • Day Shift
  • Oqulo
  • Ortigas, Pasig / remote

Responsibilities

  • Review and oversee preparation of commission reports/statements for Knox’s clients
  • Handle and oversee preparation of monthly, quarterly and annual accounting reports of the division and its clients
  • Handle internal and external audit requests to ensure compliance of the division and its clients
  • Analyze financial statements to ensure accuracy and compliance with Generally Accepted Accounting Principles (GAAP)
  • Deliver excellent customer service to Knox clients and team by addressing questions professionally and promptly
  • Collaborate with different departments including Money Matters to provide the necessary reporting
  • Ensure accounts payable, bills, commissions, taxes etc. are settled in a timely and accurate manner while adhering to departmental procedures
  • Supervise and provide overall guidance to Commissions and Payables Specialists
  • Spearhead special projects such as process improvements, data analysis/compilation, presentations, report building, etc.
  • Other duties that may be assigned by division head

Requirements

  • Candidate with Bachelor's/College Degree in Accountancy, Management Accounting, Financial Accounting / Management or relevant fields
  • At least 2-3 years of work experience as an Accounting Manager/Supervisor, Accounting Analyst, Senior Accountant or similar role
  • Certified Public Accountant (CPA) accreditation is a plus
  • Strong understanding of Generally Accepted Accounting Principles (GAAP)
  • Experience with creating financial statements
  • Experience with general ledger functions and the month-end/year end close process
  • Knowledgeable in local tax compliance
  • Knowledgeable in labor legislation and regulations
  • Proficient in Microsoft Office, advanced MS Excel knowledge
  • Recommend and spearhead projects or initiatives to improve existing workflow / processes
  • Strong management and leadership skills
  • Excellent analytical and problem-solving skills
  • Excellent written, interpersonal and communication skills – friendly, diplomatic and assertive when required
  • Time-management skills
  • Ability to handle confidential information
  • Adaptable, resourceful and detail-oriented​​​​​​

The Accounting Supervisor is primarily responsible for overseeing the daily accounting operations of Knox, which include, but not limited to, financial accounting, accounts payable, tax compliance and timely processing of commissions.

The Accounting Supervisor will monitor the general work output and performance of the Commissions and Payables Specialists. S/he should also be able to effectively coordinate with Knox clients, partners, and suppliers. S/he must also ensure that all transactions are properly documented and address all discrepancies and concerns as they arise.

Ultimately, the Accounting Supervisor must have sound knowledge of accounting principles and practices, and demonstrate excellent analytical and problem-solving skills.

Technical Project Coordinator

  • 1-3 years
  • Day Shift
  • August 99
  • Ortigas, Pasig / remote

Responsibilities

  • Assist the engineering lead, design lead, and the product owner in at least 7 projects per month. These projects involve web-based applications including but not limited to WordPress, Laravel, Woocommerce, and Shopify.
  • Assist the engineering lead, design lead, and the product owner in creating timelines and scheduling meetings with stakeholders and the production team.
  • Log stakeholder requests in the company’s various project management applications, communicate with production teams, and respond to stakeholders in a timely manner. Must promptly address concerns of stakeholders with pending tasks or outstanding items with the product team.
  • Assist the engineering lead, design lead, and the product owner in identifying stakeholder needs during feature proposals and requests. Communicate with stakeholders the timelines and requirements prepared by the engineering lead, design lead, and the product owner.

Competencies

  • Great Communicator
  • Team Player
  • Eager to Learn and grow
  • Well Organized
  • Patient
  • Flexible and Resourceful
  • Tenacious and Assertive
  • Good Attitude
  • Coachable

Requirements

  • 1-year prior experience as a technical project coordinator or member of a support team of web-based projects involving one of the following platforms: WordPress, Shopify, Laravel, Node.js, Woocommerce
  • Excellent written and verbal communication skills.
  • Must be able to handle foreign and domestic clients.
  • Must be able to communicate well with our graphic design and development teams.

The technical project coordinator helps manage tasks. He/she closely works with the engineering lead, design lead, and product owner.

Creative Lead

  • 5+ years
  • Day Shift or Night Shift
  • Agent Image
  • Ortigas, Pasig / remote

Responsibilities

  • Provides art direction for various design and marketing projects needed for the company’s internal divisions, spanning from web, mobile, social, print and more.
  • Responsible for translating the overall company business objectives into usable, visual solutions. Design leading digital experiences, create compelling concepts and see that vision through to reality.
  • Creation of brand guidelines and upholding visual standards consistent to the brand’s overall objectives. Responsible for articulating and defending conceptual and directional choices.
  • Is up-to-date and very familiar with all of the brand’s products and services, and is able to provide design support and consultation for sales and marketing teams.
  • Understands the principles of information architecture, the flow of information, and how effective the user finds it.
  • Leads project management, art direction, and designers in communicating design objectives to coding and front-end development departments.
  • Keeps a streamlined design process from initial design meetings, design presentations, revisions, and handoffs between departments.
  • Coordinates with managers, particularly the board of directors, design and creative directors, via phone, email and in-person meetings as needed.
  • Assist in tracking design-related issues for projects and actively seeks solutions
  • May represent the company as brand ambassador in outside events including job fairs, trade shows, and design events.
  • Works directly with the client in defining their brands, logos, and products so that they have a consistent image across all visual marketing platforms.
  • Assist clients to manage the overall scope, resources and priorities for multiple and simultaneous internal branding projects.

Requirements

  • Minimum of 5 years relevant work experience in a similar role
  • Background in creative direction for digital and print projects, preferably as a senior/lead for a multinational design or advertising agency.
  • Senior-level exposure to SEO/SEM, managing large paid media campaigns and producing social media content
  • Proven ability to maintain brand standards across an organization
  • Ability to interpret and execute on design direction from non-creative stakeholders (ie, sales, operations etc)
  • High-level of proficiency in Adobe Creative Cloud applications including Indesign, XD and Photoshop
  • Working knowledge of Microsoft Office suite and Google Suite - Word/Docs, Powerpoint/Slides, Excel/Sheets, etc
  • Excellent and executive-level communication skills
  • Highly organized with strong attention to detail
  • Exceptional skills in project management
  • Ability to work well with remote teams
  • Ability to perform under pressure
  • Ability to proofread documents
  • Basic knowledge of Wordpress
  • Willingness to work on an early morning schedule and be flexible to attend to campaign-specific deliverables–as early as 4am Manila time
  • A plus, but not required: experience working in/for proptech, website developers, luxury brands, US real estate
  • A college degree or equivalent course work in graphic design, design communications, or related field

Designers know design. Developers know code. Copywriters know words. Creative directors know best how to bring all of those elements — and more — together to create beautiful things that work well. You have a vision for how to solve problems. You have a passion for the process. You know how to transform ideas into reality with your guidance as a tech-savvy professional.

Paid Media Specialist

  • 3+ years
  • Day Shift
  • August 99
  • Ortigas, Pasig / remote

Responsibilities

  • Develop, implement, and optimize all paid search, shopping, display, and remarketing campaigns across search and social platforms.
  • End-to-end management of all paid campaigns
  • Validate and test landing page experience with UX designer to focus on micro and macro conversions in-line with digital strategy.
  • Provide reporting and recommendations to the management team
  • Work collaboratively across the Marketing & Sales teams to deliver cohesively integrated marketing campaigns across all channels
  • Manage campaign timelines, creative processes and launches
  • A/B Split Testing
  • Make adjustments to campaigns on master calendar as needed
  • Maintain processes and update team documentation
  • Ensuring budgets are on track – hitting scheduled goals
  • Daily, weekly & monthly account management duties
  • Tracking & analysing the performance of campaigns
  • Generating reports and updates for clients as required
  • Developing new strategies to help our clients achieve their growth aims
  • Ensuring all advertising certifications are up to date
  • Bring a strategic approach to data analytics and the wider business and be able to use data to tell a story to a non-technical audience

Requirements

  • Extensive knowledge of Google Ads, Facebook/LinkedIn Ads, LinkedIn Ads
  • Strong copywriting skills is required
  • A good eye for design is a big plus
  • Agency experience (working with local and US clients) is preferred
  • SEO knowledge a plus
  • At least 3 years of experience as a PPC specialist

As a Paid Media Specialist, you'll work with internal stakeholders and will be involved in creating and planning a variety of paid campaigns across a range of digital channels. You will be tasked with overseeing existing campaigns and making recommendations on how to improve them. You will need to be experienced in analysing trends and making data-driven decisions, writing engaging copy for ads and landing pages, managing ads accounts and producing detailed analysis and reports of campaigns.

The ideal candidate will have extensive knowledge and experience in search and social media platforms, but also be comfortable looking at numbers to analyse performance and suggest changes to the program. Ensuring all campaigns are running to best practice guidelines, providing clients with regular updates and optimisation recommendations to improve business results and not just clicks and traffic.

We know that behind every click, view and search is a human being. To increase the effectiveness of digital marketing we must understand their behaviour across all parts of their digital journey, not just what they search for.

You should be passionately engaged with the ever-evolving digital marketing landscape, and have a finger on the changes that can help drive client success. This role is an opportunity for the right candidate to take on an exciting position in a fantastic workplace.

Trade Support Specialist

  • 3-4 years
  • Day Shift
  • Oqulo
  • Ortigas, Pasig / remote

Responsibilities

  • Constantly answer phone calls, emails, and chat to support Knox clients and provide quality customer service and trading consultations.
  • Properly document customer’s requests and issues related to any company product and services through different channels such as a phone call, email, and chat.
  • Deliver accurate and timely reporting on contracts, investments, sales and reconciliation reports
  • Identify risk and implement mitigation strategy
  • Set the client's expectations for a turnaround time of services provided
  • Report or escalate issues as they arise
  • Establish and maintain rapport with existing and potential clients to effectively promote investment opportunities based on client’s needs and budget
  • Proactively focus on long-term client relationship building and retention
  • Abide the internal guidelines and external regulations in performing the job responsibilities
  • Prevent chargeback disputes
  • Pass and complete the nesting period
  • Meet the team metrics set by the Team Lead / Division Head

Requirements

  • At least 3 - 4 years of experience handling stocks, investments, bonds, etc
  • At least 2 years of professional experience in customer service; e.g. handling customer concerns, queries and escalations
  • Excellent written and oral communication skills with the ability to explain and present technical and non-technical information
  • Ability to handle multiple tasks simultaneously, prioritize workload efficiently and meet strict deadlines
  • Great analytical and innovative problem-solving skills
  • Salesforce experience is a plus
  • Customer service driven
  • Adaptable, resourceful and detail-oriented
  • Learning and growth mindset
  • Efficient team player and individual contributor

Knox’s Trade Support Specialist is primarily responsible for providing support to any Knox clients and/or potential clients through various channels such as a phone call, email and/or Slack.

A Trade Support Specialist should be able to handle customer inquiries and requests in a timely manner, identify the problems, offer solutions and recommendations for effective investment portfolio management. At the same time, the Trade Support Specialist should be able to establish and maintain good rapport with every client. They must ensure good customer experience.

VIP Web Consultant

  • 1-3 years
  • Night Shift
  • Agent Image
  • Ortigas, Pasig / remote

Responsibilities

  • Assist our clients through the website production process until their website is launched.
  • Act as the bridge between our clients and the production team.
  • Ensure the project remains within scope.
  • Report the progress of projects to clients on a regular basis.
  • Try to keep the project timeline within the approved schedule.
  • Proactively make suggestions to clients on how to improve their online presence through industry best practices.
  • Design the Homepage, Inner Pages, and Custom Requests in collaboration with the client
  • Come up with not just aesthetically pleasing designs, but also designs that are functional and user friendly
  • Must maintain excellent customer relationships.
  • Assist in tracking web project issues and drive their resolution.
  • Create project status reports and deliver status updates to clients and managers.
  • Coordinate with our Los Angeles office by phone & email.
  • Anticipate errors in the projects prior to clients calling customer support or sales.
  • Successful launch of projects with little to no tweaks from Quality Assurance.
  • Be proactive in reviewing the websites for possible issues and revisions.
  • Constantly answer phone calls to support Agent Image VIP clients and provide quality customer service and web consultations.
  • Properly document customer’s request and issue related to any company product and services through different channels such as phone call, email and chat.
  • Can identify issues, needs and requirements of customers and record it via case on company’s internal management system and handle it in a timely manner.
  • Ability to utilize any internal and external resources to provide resolution and/or suggestions to enhance a client's website.
  • Setting client’s expectations for turnaround time of services provided.
  • Report or escalate issues to the production team and efficiently follow up on tasks to meet deadlines ensuring completion of due dates and cases.
  • Establishes and maintains rapport with existing and potential clients to effectively promote product solutions based on client needs and budget.
  • Must be well-organized, self-directed and able to multitask, understanding the importance of detailed professional-quality work.
  • Meet the team metrics set by the Management
  • Can adapt to sudden changes implemented by management.
  • Share any information on how to handle unfamiliar or difficult customer concerns for the team’s efficient performance.
  • Customer service driven.
  • Understands and follows company processes and policies.

Competencies

  • Good Communication Skills
  • Proactive
  • Team Player
  • Resourceful
  • Detail Oriented
  • Adaptive
  • Good comprehension and analytical skills
  • Can work with minimal supervision
  • Customer service driven

Requirements

  • Background in customer support with at least 1 year experience servicing customers in the U.S. / North America
  • Excellent written and oral communication skills with at least a neutral North American accent, including the ability to explain and present technical information
  • Ability to handle multiple tasks simultaneously, prioritize workload efficiently and meet strict deadlines
  • Great analytical and innovative problem solving skills
  • Can work on a night shift schedule and/or over time
  • Salesforce experience is a plus
  • Experience with website content management and any internet related products, such as web hosting, email hosting, email configuration and DNS host management is a strong plus
  • Familiar with Real Estate terminologies and general information is a plus

Agent Image’s VIP Web Consultant is responsible for providing support to any Agent Image VIP clients and/or potential VIP clients through various channels such as phone call, email and/or slack. A VIP Web Consultant is also responsible for handling VIP clients that purchase AgentPro, Semi-Custom, ImagineStudio and True Custom website products.

A VIP Web Consultant should be able to handle customer inquiries and requests in a timely manner, identify the problems and offer solutions and recommendations that will improve clients’ websites. Additionally, a VIP Web Consultant must possess great interpersonal communication skills to better convey client requests to Agent Image’s production team.

QA Engineer

  • 2-4 years
  • Day Shift
  • Oqulo
  • Ortigas, Pasig / remote

Responsibilities

  • Conduct automated testing procedures on websites/apps.
  • Test internal tools such as Wordpress plugins and themes.
  • Perform diagnostics and provide developers the steps to replicate bugs.
  • Provide documentation and project history by submitting site issues to Salesforce and Gitlab.
  • Perform minor adjustments and maintenance such as inputting DNS records and upgrading Wordpress plugins.
  • Timely complete assigned projects and meet required monthly output.
  • Coordinate with and provide updates to the team leader and project managers about deliverables.
  • Experience in Selenium/Cypress/New Relic Synthetics is a must

Competencies

  • Keen attention to detail
  • User-centeredness
  • Must be coachable and willing to adapt to changes
  • Ability to work under minimal supervision
  • Ability to clearly express ideas and solutions to team mates and stakeholders

Requirements

  • 2+ years of experience as a Software QA Analyst or Tester
  • Strong knowledge of Selenium and Appium using Core Java is a must
  • Should be well-versed with at least 1 of the following: Jenkins, Python, UiPath
  • Knowledge on Test Design, Testing types & methodologies is a must
  • Experience in API testing is good to have
  • Experience with at least 1 Test Management tool is a must
  • Exposure to Behaviour Driven Development and experience in programming and testing will be considered as plus point

The QA Tester is responsible for ensuring that products such as websites, themes, and plugins conform to standards by executing test plans.

Test plans for websites cover requirements that developers and project leaders must complete when projects launch. The process involves creation of proper documentation, cross-browser checks, and making sure that the final product adheres to client requirements.

The QA Tester also reviews in-house themes and plugins to help minimize bugs after deployment. He/she coordinates with the product development to fix issues.

Cloud Engineer

  • 3+ years
  • Day Shift
  • August 99
  • Ortigas, Pasig / remote

Responsibilities

  • Support the DevOps process for web-based products hosted on cloud infrastructure
  • Respond and complete tickets, meeting SLAs and managing Reporter expectations
  • Collaborate with assigned tribe change streams to deliver project / change objectives:
    • Understand requirements, and support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews.
    • Build software and systems to manage infrastructure and applications through automation deployment
    • Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve performance, reliability, scalability, security and velocity.
    • Maintain services once they are live by measuring and monitoring availability, latency and overall system health.
  • Monitor and respond to alerts, issues and incidents pertaining to cloud infrastructure (and corporate infrastructure as required)
  • Practice sustainable incident response, provide appropriate communications and blameless post-mortems
  • Drive DevOps process and Cloud infrastructure improvements as part of service and security improvement roadmap
  • Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement.
  • Support training and learning by sharing knowledge with Tech team and take responsibility for own professional development
  • Explore and evaluate new technologies and solutions to push our capabilities forward
  • Articulate and escalate risks and issues, provide recommended solutions to problems and implement
  • Document procedures, configuration changes and guidelines
  • Maintain cloud infrastructure and networking as per Cloud policy, standards and governance requirements

Requirements

  • Degree in IT/Software Engineering or similar, or equivalent practical experience
  • Excellent technical problem-solving skills which you can quickly draw on in unfamiliar situations
  • Willingness to roll up your sleeves and get things done in a fast-paced environment
  • Knowledge/Experience with Kubernetes or docker containers
  • Experience with Jenkins / Atlassian tools / Fastly
  • Proactive communication skills and a strong team orientation
  • A positive and helpful attitude towards your coworkers
  • Experience with Python/Bash/PowerShell
  • Familiarity with multiple operating systems, particularly Linux
  • Experience with public cloud providers such as AWS
  • Exposure to Agile/DevOps principles such as CI/CD
  • Experience with GCP cloud providers
  • Experience with SQL / MongoDB / PostgreSQL / GraphQL
  • Experience with Wordpress / NodeJS / PHP

Product Designer | UI/UX

  • 2-4 years
  • Day Shift
  • Oqulo
  • Ortigas, Pasig / remote

Responsibilities

  • You will gather and evaluate user requirements in collaboration with product managers and engineers.
  • You will identify and troubleshoot UX problems (e.g. responsiveness)
  • You will create sketches, process flows, storyboards, wireframes, and mockups with different levels of fidelity for web, mobile, web applications based on user needs.
  • You will communicate your design ideas and prototypes to the Design Director, Product Owner, the engineering team and other stakeholders.
  • You will create user interface elements, like menus, tabs, and widgets, components, UI mockups that clearly illustrate how sites function and look like using Adobe XD, Invision, Photoshop, and Illustrator.
  • You will own and project manage the design projects assigned to you.
  • You will perform support tasks for the marketing team in producing marketing collaterals and Keynote presentations.
  • Together with the Design Director, you will stay up-to-date with web, app, and software design trends and communicate these updates to the team.
  • You will participate in the evaluation of emerging technology and tools.
  • You will work with the core team in defining and improving our processes, design systems, style guides, and best practices.
  • You will work with the core team on events planning and execution.
  • You will assist the core team and project stakeholders on special tasks, as needed.
  • Ultimately, you’ll create both functional and appealing features that address our clients’ needs and help us grow our customer base.
  • A big plus to have previous work and familiarity on Mobile Application Design on either Android or iOS.

Competencies

  • Creative
  • Detail-oriented
  • Self-discipline/strong work ethic
  • Consistency
  • Great attitude
  • Shows great initiative
  • Resourcefulness
  • Desire to learn and grow
  • Well organized
  • Patient
  • Great communication skills
  • Coachable
  • Risk-taker

Requirements

  • Experienced UI/UX designer who is passionate about innovation to help us build engaging and intelligent applications.
  • Confident visual communicator with a mastery of concepts pertaining to Layout, Color, Typography, Icons, Images, and Design Theory.
  • Able to understand product specifications and user psychology to translate into a design that users will rave about.
  • Ability to adapt to project changes and multitasking.
  • Committed to stay and grow a career within the company.

Your mission is to produce world-class software designs and provide the best experience for all users of our products. You will collaborate hand in hand with our engineering team in the implementation of complex UI designs.

iOS Developer

  • 1-3 years
  • Day Shift
  • Oqulo
  • Ortigas, Pasig / remote

Responsibilities

  • Design and build applications for the iOS platform
  • Ensure the performance, quality, and responsiveness of applications
  • Collaborate with a team to define, design, and ship new features
  • Identify and correct bottlenecks and fix bugs
  • Help maintain code quality, organization, and automatization
  • Integration of user-facing elements developed by front-end developers with server side logic
  • Writing reusable, testable, and efficient code
  • Design and implementation of low-latency, high-availability, and performant applications
  • Able to attend all Team Meetings and facilitate if necessary

Competencies

  • Proficient with Objective-C or Swift, and Cocoa Touch
  • Experience with iOS frameworks such as Core Data, Core Animation, etc.
  • Experience with offline storage, threading, and performance tuning
  • Familiarity with RESTful APIs to connect iOS applications to back-end services
  • Knowledge of other web technologies and UI/UX standards
  • Understanding of Apple’s design principles and interface guidelines
  • Knowledge of low-level C-based libraries is a plus
  • Experience with performance and memory tuning with tools
  • Familiarity with cloud message APIs and push notifications
  • Knack for benchmarking and optimization
  • Proficient understanding of code versioning tools (such as Git, Mercurial or SVN)
  • Familiarity with continuous integration
  • Comfortable working in a *nix terminal (BSD, GNU/Linux, and/or macOS) a plus
  • Familiarity with version control best practices and workflows, particularly git and bitbucket
  • Familiarity with Atlassian products such as Jira and Confluence
  • Familiarity with agile methodology

Requirements

  • Candidate must possess a Bachelor’s/College Degree in Computer Science/Information Technology or equivalent
  • Knowledge of Agile Methodology
  • 1-3 years experience as an iOS developer
  • 1-2 years of experience using: Git, GitLab/Bitbucket/Github
  • Experience with AWS or Serverless is highly desirable
  • A keen interest in sharing your knowledge and skills with junior developers

We are looking for an iOS developer responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones and tablet computers. Your primary focus will be the development of iOS applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products are essential.

Content Integration Specialist

  • 1-3 years
  • Day Shift
  • Agent Image
  • Ortigas, Pasig / remote

Responsibilities

  • Uploading and maintaining pages and blog posts of various websites
  • Uploading content and photos of real estate listings
  • Creating saved property searches or real estate hot sheets
  • Setting up 301 redirects
  • Setting up templated websites and their content
  • Assisting in the migration of websites from one server to another
  • Assisting in the setup of analytics tools
  • Testing websites for cross-browser compatibility and assisting other QA efforts
  • Assisting other departments with site audits and reports

Competencies

  • Resourcefulness
  • Creativity
  • Must be coachable and willing to adapt to changes
  • Ability to work under minimal supervision
  • Ability to clearly express ideas and solutions to team mates and stakeholders

Requirements

  • Familiarity with basic CSS and HTML
  • Familiarity with Microsoft Office or Google Docs
  • Required Skills: HTML, CSS, Joomla, Photo Editing, Wordpress, Needs Analysis, Microsoft / MS Office
  • Preferred: Familiarity with basic Photoshop or image editing operations
  • Preferred: Experience with any content management system like Wordpress or Joomla

The Content Integration Specialist ensures that site content is properly and accurately set up during website development. To do that, they need to regularly coordinate with project managers and web developers. They also need to be familiar with basic HTML and CSS.

VIP Digital Strategist

  • 3+ years
  • Night Shift
  • Agent Image
  • Ortigas, Pasig / remote

Responsibilities

  • Design the Homepage, Inner Pages, and Custom Requests in collaboration with the client
  • Come up with not just aesthetically pleasing designs, but also designs that are functional and user friendly
  • Keep up to date with current design trends – primarily in web design, but also in other fields as well
  • Manage the website projects in production.
  • Must maintain excellent customer relationships.
  • Assist in tracking web project issues and drive their resolution.
  • Create project status reports and deliver status updates to clients and managers.
  • Determine what our clients’ goals are and provide expert advice on how clients can achieve these goals.
  • Is responsible in ensuring that our clients are provided the services that they need in order to achieve their business goals.
  • Provide support on internal and client projects.
  • Coordinate with our Los Angeles office by phone & email.
  • Anticipate errors in the projects prior to clients calling customer support or sales.
  • Successful launch of projects with little to no tweaks from Quality Assurance.
  • Be proactive in reviewing the websites for possible issues and revisions.
  • Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients' expectations.
  • Able to accomplish a Minimum of 6 marked completed projects of 25 in progress/Active Projects, (All products including SEO) per month, 24 completions in 4 consecutive months, and/or a total of 36 completions for 6 consecutive months.
  • Should not have more than 1 Valid escalation or escalation that lead to a cancellation.
  • Is able to zero out non contacts every end of the week.
  • Must undergo and pass Advanced IDX training.

Competencies

  • Great Communicator
  • Team Player
  • Eager to Learn and grow
  • Well Organized
  • Patient
  • Flexible and Resourceful
  • Tenacious and Assertive
  • Good Attitude
  • Coachable
  • Creative

Requirements

  • Experience in project management or handling multiple clients at a given time Background in art and design is a must.
  • Excellent written and oral communication skills with at least a neutral North American accent, including the ability to explain and present technical information.
  • Background in customer support with at least 1 year experience servicing customers in the U.S. / North America.
  • Background in handling internet-related products such as web hosting and web design.
  • Ability to handle multiple tasks simultaneously, prioritize workload efficiently and meet strict deadlines.
  • Highly adaptable and willing to learn in a fast-paced work environment.
  • Goal-driven and detail-oriented.
  • Positive attitude and willing to work with a team.
  • Salesforce knowledge is a strong plus.
  • Wordpress knowledge is a strong plus.

The Agent Image VIP Digital Strategist is primarily responsible for handling VIP clients that purchase our services and website products. The successful candidate is expected to:

  • Assist our clients through the website production process until their website is launched.
  • Act as the bridge between our clients and the production team.
  • Ensure the project remains within scope.
  • Report the progress of projects to clients on a regular basis.
  • Try to keep the project timeline within the approved schedule.
  • Proactively make suggestions to clients on how to improve their online presence through industry best practices.

Client Success Manager

  • 2-4 years
  • Night Shift
  • Agent Image
  • Ortigas, Pasig / remote

Responsibilities

  • Implement customer care policies with a professional group of Web Consultants, Web Producers and Project Managers.
  • Submit documentation necessary to work with our credit card providers and prevent chargeback disputes.
  • Handle top tier client issues/refunds and turn them into happy clients.
  • Manage clients with tact and diplomacy.
  • Handle VIP clients and escalated cases. Work with international clientele, primarily in the U.S.
  • Clearly communicate with clients so that service expectations are properly set.
  • Proactively focus on long-term client relationship building and retention.
  • Liaise with production and management departments, and utilize other resources as necessary to resolve issues and deliver exceptional client service.
  • Primary point person for all refund and cancel requests.
  • Manage Better Business Bureau (BBB) account and complaint responses.
  • Collaborate with the accounting department regarding credit card chargeback disputes.
  • Train all team employees and Department Managers on new policies related to refunds and cancellation requests; act as a resource for team members.
  • Track and report record entries of client issues in SalesForce to make sure they are accurate.
  • As needed, act as the Primary point person for escalated projects and difficult clientele.
  • Provide appropriate research and problem resolution support on clients handled.
  • Responsible for enforcing client agreements.
  • Review service level agreements, contracts, and client communications ensuring client expectations are consistently exceeded.
  • Provides Monthly Refund Total reports.
  • Works within project solution guidelines
  • Special projects related to sales and Customer Service
  • Provide client services included in monthly maintenance payments and internet marketing programs
  • Make website corrections, fix broken links, make minor HTML changes which are included in our hosting payments.
  • Answer incoming customer support calls and manage customer expectations
  • Act as a consultant and resource for clients
  • Communicate with the client regarding the progress of their request for changes/corrections
  • Provide the client with feedback and comments regarding their website design and Internet marketing programs
  • Inform the client about additional services that may enhance their website.
  • Pursue related sales opportunities
  • Communicate observations to appropriate decision makers on the executive and management teams
  • Knowledge of WordPress a plus
  • Coaching when patterns are noticed for escalations coming from a particular employee.

Competencies

  • Good Communication Skills
  • Proactive
  • Team Player
  • Resourceful
  • Detail Oriented
  • Adaptive
  • Good comprehension and analytical skills
  • Can work with minimal supervision
  • Customer service driven

Requirements

  • Background in customer support with at least 3 years experience servicing customers in the U.S. / North America.
  • Excellent written and oral communication skills with at least a neutral North American accent, including the ability to explain and present technical information.
  • Ability to handle multiple tasks simultaneously, prioritize workload efficiently and meet strict deadlines.
  • Great analytical and innovative problem solving skills.
  • Can work on shifting schedules and/or over time.
  • Salesforce experience is a plus.
  • Experience with website content management and any internet related products, such as web hosting, email hosting, email configuration and DNS host management is a strong plus.
  • Familiar with Real Estate terminologies and general information is a plus.
  • Willing to work at Night, from Monday to Friday; 12:00am to 9:00am.

Client Success Managers are key members of the Agent Image Division who manage our VIP clients, clients who want to cancel, and clients who have escalated beyond department heads/team leads.

They build and preserve trusting relationships with our customers, find ways to outperform our competition and maintain our company’s positive image.

They are excellent communicators, work closely with our sales/marketing teams, and build strong rapport with customers. They are strategic thinkers with an analytical mind and strong problem-solving skills.

They maintain strong relationships with our company’s clients to boost our brand and profits in the long-run.

Client Success Managers report directly to the CSM Team Lead.

For this role, we are looking for candidates with troubleshooting, retention, and collections background.

Project Manager

  • 3-7 years
  • Night Shift
  • Agent Image
  • Ortigas, Pasig / remote

Responsibilities

  • Manage the website projects in production.
  • Must maintain excellent customer relationship.
  • Assist in tracking web project issues and drive their resolution.
  • Create project status reports and deliver status updates to clients and manager.
  • Determine what our clients’ goals are and provide expert advice on how clients can achieve these goals.
  • Is responsible in ensuring that our clients are provided the services that they need in order to achieve their business goals.
  • Provide support on internal and client projects.
  • Coordinate with our Los Angeles office by phone & email.
  • Anticipate errors in the projects prior to clients calling customer support or sales.
  • Successful launch of projects with little to no tweaks from Quality Assurance.
  • Be Proactive in reviewing the websites for possible issues and revisions.
  • Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients’ expectations.
  • Able to accomplish a Minimum of 7 marked completed projects of 30 in progress/Active Projects, (All products including SEO only if PM has completed training) per month, 28 completions for last 4 consecutive months, and/or a total of of 42 completions for last the 6 months.
  • Should not have more than 1 Valid escalation or escalation that lead to a cancellation for the last trimester.
  • Is able to zero out non contacts every end of the week.
  • Must undergo and pass Advanced IDX training.

Competencies

  • Great Communicator
  • Team Player
  • Eager to Learn and grow
  • Well Organized
  • Patient
  • Flexible and Resourceful
  • Tenacious and Assertive
  • Good Attitude
  • Coachable

Requirements

  • Experience in project management or handling multiple clients at a given time Background in art and design is preferable but not a requirement.
  • Excellent written and oral communication skills with at least a neutral North American accent, including the ability to explain and present technical information.
  • Background in customer support with at least 1 year experience servicing customers in the U.S. / North America.
  • Background in handling internet-related products such as web hosting and web design.
  • Ability to handle multiple tasks simultaneously, prioritize workload efficiently and meet strict deadlines.
  • Highly adaptable and willing to learn in a fast-paced work environment.
  • Goal-driven and detail-oriented.
  • Positive attitude and willing to work with a team.
  • Salesforce knowledge is a strong plus.
  • WordPress knowledge is a strong plus.
  • Willing to work at Night, from Monday to Friday; 12:00am to 9:00am.

The Project Manager‘s primary responsibility is to be the main point of contact for our clients who have purchased our AgentPro, Semi-Custom, ImagineStudio and True Custom website products.

They also:

  • Assist our clients through the website production process until their website is launched.
  • Act as the bridge between our clients and the development team.
  • Ensure the project remains within scope.
  • Report the progress of projects to clients on a regular basis.
  • Try to keep the project timeline within the approved schedule.
  • Proactively make suggestions to clients on how to improve their online presence through industry best practices.

Project Coordinator

  • 2-4 years
  • Night Shift
  • Agent Image
  • Ortigas, Pasig / remote

Responsibilities

  • Attend to coverage for absent client-facing representatives regarding basic project management processes.
  • Coverage for a day only. Should the client-facing rep. be out for more than 1 day the coverage should be taken care of by the TL/DH that he/she is reporting to.
  • Ownership and accountability to assist the client with his/her request and will be the point of contact.
  • Touch-base with the clients of those who are out for the day.
  • Call client to assist with their requests.
  • Tasks requests and tags the Team Lead/Department Head on the Salesforce task.
  • Logs project records on Salesforce.
  • Updates the client (for that day only) and introduce the TL/DH of the client-facing rep he/she is covering for.
  • Coordinate with the following team leads/department heads for projects that he/she is assisting with (Project Managers, Support Team, Art Directors)
  • Manage iStock downloads internal online library

Competencies

  • Great Communicator
  • Team Player
  • Eager to Learn and grow
  • Well Organized
  • Patient
  • Flexible and Resourceful
  • Tenacious and Assertive
  • Good Attitude
  • Coachable

Requirements

  • At least 1 year BPO Voice Account experience
  • Excellent communication skills with a neutral accent
  • Experience working for a US client
  • Knowledge in HTML, WordPress, and Salesforce are plus factors
  • Detail oriented, highly disciplined, alert, systematic, honest and trustworthy, personable and approachable.

Project Coordinators are the point of contact for our web development division’s clients, and assist them with their requests. They oversee and manage task requests for the team, and log project records. They coordinate with team leads, project managers, directors, and division heads regarding assignments and responsibilities. They also touch-base with the clients of those who are out for the day.

Digital Strategist

  • 2-4 years
  • Night Shift
  • Agent Image
  • Ortigas, Pasig / remote

Responsibilities

  • Design the Homepage, Inner Pages, and Custom Requests in collaboration with the client
  • Come up with not just aesthetically pleasing designs, but also designs that are functional and user friendly
  • Keep up to date with current design trends – primarily in web design, but also in other fields as well
  • Manage the website projects in production.
  • Must maintain excellent customer relationships.
  • Assist in tracking web project issues and drive their resolution.
  • Create project status reports and deliver status updates to clients and managers.
  • Determine what our clients’ goals are and provide expert advice on how clients can achieve these goals.
  • Is responsible in ensuring that our clients are provided the services that they need in order to achieve their business goals.
  • Provide support on internal and client projects.
  • Coordinate with our Los Angeles office by phone & email.
  • Anticipate errors in the projects prior to clients calling customer support or sales.
  • Successful launch of projects with little to no tweaks from Quality Assurance.
  • Be Proactive in reviewing the websites for possible issues and revisions.
  • Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients’ expectations.
  • Able to accomplish a Minimum of 6 marked completed projects of 25 in progress/Active Projects, (All products including SEO only if DS has completed training) per month, 24 completions for last 4 consecutive months, and/or a total of 36 completions for last 6 months.
  • Should not have more than 1 Valid escalation or escalation that lead to a cancellation for the last trimester.
  • Is able to zero out non contacts every end of every week.
  • Must undergo and pass Advanced IDX training.

Competencies

  • Great Communicator
  • Team Player
  • Eager to Learn and grow
  • Well Organized
  • Patient
  • Flexible and Resourceful
  • Tenacious and Assertive
  • Good Attitude
  • Coachable
  • Creative

Requirements

  • Experience in project management or handling multiple clients at a given time Background in art and design is a must.
  • Excellent written and oral communication skills with at least a neutral North American accent, including the ability to explain and present technical information.
  • Background in customer support with at least 1 year experience servicing customers in the U.S. / North America.
  • Background in handling internet-related products such as web hosting and web design.
  • Ability to handle multiple tasks simultaneously, prioritize workload efficiently and meet strict deadlines.
  • Highly adaptable and willing to learn in a fast-paced work environment.
  • Goal-driven and detail-oriented.
  • Positive attitude and willing to work with a team.
  • Salesforce knowledge is a strong plus.
  • WordPress knowledge is a strong plus.
  • Willing to work at Night, from Monday to Friday; 12:00am to 9:00am.

Our Digital Strategist is primarily responsible for handling clients that purchase AgentPro, Semi-Custom, ImagineStudio and True Custom website products.

  • Assist our clients through the website production process until their website is launched.
  • Act as a bridge between our clients and the production
  • Ensure the project remains within scope.
  • Report the progress of projects to clients on a regular basis.
  • Try to keep the project timeline within the approved schedule.
  • Proactively make suggestions to clients on how to improve their online presence through industry best practices.

Web Consultant

  • 2-4 years
  • Night Shift
  • Agent Image
  • Ortigas, Pasig / remote

Responsibilities

  • Constantly answer phone calls to support Agent Image clients and provide quality customer service and web consultations.
  • Properly document customer’s request and issue related to any company product and services through different channels such as a phone call, email and chat.
  • Can identify issues, needs and requirements of customers and record it via case on company’s internal management system and handle it in a timely manner.
  • Ability to utilize any internal and external resources to provide resolution and/or suggestions to enhance client’s website.
  • Setting the client’s expectations for turnaround time of services provided.
  • Report or escalate issues to production team and efficiently follow up on tasks to meet deadlines ensuring completion of due dates and cases.
  • Establishes and maintains rapport with existing and potential clients to effectively promote product solutions based on client needs and budget.
  • Must be well-organized, self-directed and able to multitask, understanding the importance of detailed professional-quality work.
  • Meet the team metrics set by the Web Consultant Team Lead.
  • Can adapt to sudden changes implemented by management.
  • Share any information on how to handle unfamiliar or difficult customer concerns for the team’s efficient performance.
  • Customer service driven.
  • Understands and follows company processes and policies.
  • Must pass and complete Nesting period (2 weeks).
  • Must pass Web Consultant nesting exam.
  • Would need to meet the average number of opened cases base on the total opened cases of the team.
  • Open cases must be 80% closed per month, consecutive of 6 months.
  • Must have no more than 2 non contacts per day every month consecutively for 6 months.
  • Would need to be trained and pass the IDX Basic Troubleshooting.
  • Must pass the FEWD HTML/CSS exam and certification.
  • Need to get at least 10 5 star dynamic reviews in a month.

Competencies

  • Good Communication Skills
  • Proactive
  • Team Player
  • Resourceful
  • Detail Oriented
  • Adaptive
  • Good comprehension and analytical skills
  • Can work with minimal supervision
  • Customer service driven.

Requirements

  • Background in customer support with at least 1 year experience servicing customers in the U.S. / North America
  • Excellent written and oral communication skills with at least a neutral North American accent, including the ability to explain and present technical information
  • Ability to handle multiple tasks simultaneously, prioritize workload efficiently and meet strict deadlines
  • Great analytical and innovative problem solving skills
  • Can work on shifting schedules and/or over time.
  • Salesforce experience is a plus
  • Experience with website content management and any internet related products, such as web hosting, email hosting, email configuration and DNS host management is a strong plus.
  • Familiar with Real Estate terminologies and general information is a plus.

Agent Image’s Web Consultant is primarily responsible for providing support to any Agent Image clients and/or potential clients through various channels such as a phone call, email and/or Slack.

A Web Consultant should be able to handle customer inquiries and requests in a timely manner, identify the problems and offering solutions and recommendations that will improve clients’ website. At the same time each Web Consultant should be able to establish and maintain good rapport with every client that will make their experience better and satisfy them which will eventually be a possible lead in promoting the company’s products and services.

Additionally, a Web Consultant must possess great interpersonal communication skills to better convey client requests to Agent Image’s production team.

Digital Marketing Project Manager

  • 2-4 years
  • Night Shift
  • Clickality
  • Ortigas, Pasig / remote

Responsibilities

  • Manage the website projects in production.
  • Assist our clients through the website production process, website launch and help develop and/or implement an SEO strategy for our clients.
  • Act as the bridge between our clients and the production team.
  • Ensure the project remains within scope.
  • Report the progress of projects to clients on a regular basis.
  • Try to keep the project timeline within the approved schedule.
  • Create project status reports and deliver status updates to clients and managers.
  • Determine what our clients’ goals are and provide expert advice on how clients can achieve these goals.
  • Coordinate with our Los Angeles office by phone & email.
  • Anticipate errors in the projects prior to clients calling customer support or sales.
  • Successful launch of projects with little to no tweaks from Quality Assurance.
  • Be Proactive in reviewing the websites for possible issues and revisions.
  • Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients' expectations.
  • Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients' expectations.
  • Act as subject matter expert when it comes to SEO and digital marketing.
  • Hands-on experience in the development of a website in terms of content creation and the technical aspect of SEO.
  • Assess client websites and make design, technical, and content recommendations.
  • Create SEO content plans from scratch. Excellent online research skills and understanding of the client’s marketing goals is crucial for this role.
  • Present the SEO game plan to the client in a way that is easily understandable.
  • Monitor the performance of client’s SEO campaign, contribute professional insights and develop plans to capitalize on growth opportunities.
  • Stay updated on search engine updates and SEO trends; communicate these to clients and our team, focusing on how changes can help improve results.

Competencies

  • Great Communicator
  • Team Player
  • Eager to Learn and grow
  • Well Organized
  • Patient
  • Flexible and Resourceful
  • Tenacious and Assertive
  • Good Attitude
  • Coachable

Requirements

  • Experience in project management or handling multiple clients at a given time.
  • Background in art and design is preferable but not a requirement.
  • Excellent written and oral communication skills with at least a neutral North American accent, including the ability to explain and present technical information.
  • Background in customer support with at least 1 year experience servicing customers in the U.S. / North America.
  • Background in handling internet-related products such as web hosting and web design.
  • Ability to handle multiple tasks simultaneously, prioritize workload efficiently and meet strict deadlines.
  • SEO Certified - At least 90% in AIM Certification Exam - Basic Module
  • Complete all badges in Google's Digital Garage course
  • Completed Digital Analytics Fundamentals course & exam
  • Completed Google Analytics Platform Principles course & exam
  • Highly adaptable and willing to learn in a fast-paced work environment.
  • Goal-driven and detail-oriented.
  • Positive attitude and willing to work with a team.
  • Salesforce knowledge is a strong plus.
  • WordPress knowledge is a strong plus.
  • Background in handling internet-related products such as web hosting and web design.
  • Ability to handle multiple tasks simultaneously, prioritize workload efficiently and meet strict deadlines.
  • Willing to work at Night, from Monday to Friday; 12:00am to 9:00am.

The Digital Marketing Project Manager's primary responsibility is to be the main point of contact for our clients who have purchased our Internet Marketing Packages.

Content Writer

  • 2-4 years
  • Day Shift
  • TaoCrowd - Writers Block
  • Ortigas, Pasig / remote

Responsibilities

  • Understand the goals and needs of real estate agents (and other business owners) who want to build their brand
  • Deliver unique and mind-blowing content
  • Write 1,000 to 1,500 words a day
  • Use credible and up-to-date sources when writing for clients
  • Adjust the tone of your writing (from formal to conversational) based on the client’s preferences
  • Do SEO writing (keyword mapping, blog optimization) as needed
  • Use SEO best practices
  • Be mindful of word and character count
  • Avoid plagiarism (we give you access to Copyscape Premium)
  • Make revisions as requested by clients and editors
  • Find images that match the topic you’re writing about (we use iStock)
  • Meet deadlines
  • Communicate with Project Managers and SEO Specialists regarding tasks, deadlines, and client feedback and requests
  • Track your work progress on MeisterTask and other apps
  • Offer support to other writers, particularly new hires

Competencies

  • Creativity
  • Attention to detail
  • Self-discipline/strong work ethic
  • Consistency
  • Positive attitude
  • Initiative
  • Resourcefulness
  • Desire to learn and grow
  • Ability to anticipate clients’ needs
  • Organization skills
  • Communication skills
  • Willingness to take risks

Requirements

  • Excellent writing skills.
  • A demonstrable mastery of the English language, with a keen ear for idiomatic usage.
  • Excellent Microsoft Office and Internet skills.
  • Self-motivated, able to handle multiple tasks simultaneously, meeting tight deadlines and working under minimal supervision.

We’re looking for writers with a knack for research and creating web copy that people will want to read. The ideal candidate is smart, motivated, intellectually curious, and open to feedback and criticism.

Common writing tasks:

  • Web copy
  • Blog posts and news articles
  • Social media posts and profiles
  • About pages
  • Company announcements
  • Pillar pages
  • Email copy
  • Sales decks

Content Editor

  • 2-4 years
  • Day Shift
  • TaoCrowd - Writers Block
  • Ortigas, Pasig / remote

Responsibilities

  • Ensures the overall quality of content written for our clients’ websites
  • Checks for and corrects errors in grammar, style and accuracy
  • Improves text with clarity and readability in mind
  • Ensures that text is consistent with the client’s tone of voice
  • Manages deadlines and provides writers with constructive feedback
  • Contributes to content creation planning
  • Edit 8-10 pages of content per day, consecutive for 4 months
  • Edit Social Media Posts
  • Edit Content Plan
  • Must maintain 0 Task Past Due Date for 4 consecutive months.

Competencies

  • Creative
  • Detail oriented
  • Self-discipline/strong work ethic
  • Consistency
  • Great attitude
  • Shows great initiative
  • Resourcefulness
  • Desire to learn and grow
  • Ability to anticipate clients’ needs
  • Well organized
  • Patient
  • Great communication skills
  • Coachable
  • Risk taker

Requirements

  • Excellent writing and editing skills
  • A demonstrable mastery of the English language, with a keen ear for idiomatic usage
  • Excellent Microsoft Office and Internet skills
  • Self-motivated, able to handle multiple tasks simultaneously, meeting tight deadlines and working under minimal supervision

The Content editors work with contributors, such as copywriters, product managers, marketing executives, researchers, photographers, publishers or image libraries to gather material for websites. They may also write material themselves. Editors check content for accuracy and ensure that it complies with copyright and privacy regulations. They edit the copy to make it easy to read on a website page or convert longer content to a format that visitors can download. Web content editors must have excellent writing and editing skills, with an understanding of the special requirements of writing for the Web, such as the use of keywords, hyperlinks, navigation and the importance of brevity. They must have a good eye for detail, with excellent spelling, grammar and punctuation skills. Editors must have good interpersonal skills to work effectively with contributors, designers, and webmasters. And, they need good organizational skills to collate material from multiple sources and produce web content within tight deadlines.

Full Stack Developer

  • 2-4 years
  • Day Shift or Night Shift
  • Agent Image
  • Ortigas, Pasig / remote

Responsibilities

  • Troubleshoot and fix WordPress website issues
  • Perform cross browser QA Testing and document results
  • Perform regular WordPress maintenance tasks and document activity
  • Run website reports for performance, security, domain blacklist
  • Document activities, issues, and recommendations
  • Build new WordPress websites, custom plugins, and 3rd party integrations
  • Occasional Participation in Zoom Meetings and Collaboration with Team
  • Occasional Discussion and Collaboration in Slack

Competencies

  • Enjoyment in doing excellent work and always improving
  • Friendly, conscientious, and patient attitude
  • Willingness to share knowledge, learn from, and assist others
  • Keen attention to detail
  • Clear communication and follow-through on agreements
  • Team-mindedness and commitment to team success
  • Enjoyment in learning new tools, methods, and skills

Requirements

  • Expert Wordpress Development and Maintenance
  • Experience with Git Version Control System (VCS), especially Bitbucket
  • Experience using Command Line Interface (CLI), especially Git Commands
  • Strong Understanding of Custom Plugins, Hooks, Filters, and Actions
  • Proficient in PHP, HTML5, CSS3, JavaScript, WHM/cPanel
  • Cross-Browser Testing, Troubleshooting, Debugging, and Documentation
  • Pride in Clean, Efficient, Well-Documented Code
  • WooCommerce (some of our sites use WooCommerce)
  • Many of our sites use the Divi Theme, so experience with Divi is preferred
  • Ability to build fast-loading Responsive WordPress themes from .psd design files
  • Experience with Sensei Learning Management System
  • SEO and SEO-related analysis, Google Search Console, other Google Tools

We are seeking a WordPress Developer to keep our client websites maintained and perform updates and enhancements as requested by our clients. Updates and fixes typically include both back-end and front-end tasks. On occasion, the role will also include creating, customizing, and maintaining new WordPress websites, building and/or installing themes and plugins.

You should have a strong command of WordPress and general web development skills. An understanding of the entire web development process, including design, development, deployment and maintenance is preferred.

You will work with a small team, using our own company task management system, logging your hours for tasks assigned to you and working closely with our Production Manager who will assign tasks and provide support and guidance to help you succeed with tasks.

In addition to assigned tasks, there will be auto-generated recurring monthly tasks for maintenance. These recurring tasks include a checklist of maintenance subtasks such as running performance reports, updating plugins, syncing live sites with development sites, and QA testing.

We are rooted in a philosophy of proactive service and integrity. We look for team members who not only excel at their craft, but also have a penchant for hospitality. We serve a small niche clientele who share a vision for elevating humanity toward our higher potentials. We consider our clients like family. They value working with us not only for the results they receive, but also the sense of care, grace, and solidarity they experience while working with us.

Art Director

  • 2-4 years
  • Night Shift
  • Agent Image
  • Ortigas, Pasig / remote

Responsibilities

  • Effectively communicate and articulate with clients their design concerns and solutions
  • Keep in touch with clients on a regular basis for updates
  • Be able to build rapport with all sorts of clients with differing personalities
  • Be able to handle escalated and unhappy clients
  • Come up with not just aesthetically pleasing designs, but also designs that are functional and user friendly
  • Keep up to date with current design trends – primarily in web design, but also in other fields as well
  • Learn basic literacy in the commonly used design programs
  • Learn basic literacy in WordPress
  • Effectively work with and communicate with designers and developers
  • Needs to have a minimum of 5 standard design completions or 20% of current project capacity per month, consecutive for 4 months.
  • Should Maintain at least 70% project capacity for 1 trimester.
  • Non-contacts are to be zeroed out every end of week.
  • Should pass the AD Exam (Basic).
  • Should pass PM Training (Basic).
  • Should pass Advanced IDX training.
  • Should pass Advanced SEO training.

Competencies

  • Creative
  • Charismatic
  • Responsible and Self-disciplined
  • Consistent
  • Great attitude
  • Resourceful
  • Desire to learn and grow
  • Ability to anticipate clients’ needs
  • Persuasive
  • Well organized
  • Patient
  • Great communication skills
  • Team player
  • Coachable

Requirements

  • Creative eye
  • Excellent interpersonal, written and communication skills
  • Must have strong organizational skills
  • A positive attitude and a willingness to be a part of the team
  • Willing to learn
  • Basic Adobe Photoshop and Adobe Illustrator
  • Basic knowledge of WordPress
  • Art/Design Background
  • Pass Art Director Exam
  • Successfully pass TDP’s Handbook Training exam
  • Management experience a strong plus
  • WordPress background a plus
  • HTML background a plus
  • Salesforce experience a plus
  • Willing to work at Night, from Monday to Friday; 12:00am to 9:00am.

The Art Director (AD)is a client-facing role and is primarily responsible for being the creative head of individual web design projects and is the client’s primary point of contact for design-related matters.

He or she is tasked out with conceptualizing individual designs that are visually appealing and technically sound, all while designing with the client’s concerns in mind.

Additionally, the AD will work with a team of designers and developers for each project – the designers to illustrate and build the mockups for the sites, and the developers to make the functional version of the custom sites.

Art Directors report to the Managing Art Director in the Manila office.

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